Your Privacy Matters to Us
We are committed to protecting your personal information and being transparent about how we use it.
Information We Collect
When you use Circuitry Heaven, we collect certain information to provide you with the best possible shopping and community experience. Here is what we collect and why:
Information you provide directly
- Name, email address, and password when you create an account
- Billing and shipping address when you place an order
- Payment details processed securely through our payment providers
- Messages and questions sent through the Circuitra AI assistant
- Forum posts, community content, and project submissions
Information collected automatically
- Browser type, device information, and IP address
- Pages visited, time spent on site, and navigation patterns
- Search queries entered in our product search
- Cart contents and wishlist items
How We Use Your Data
We use the information we collect solely to operate and improve Circuitry Heaven. We do not sell your personal data to third parties.
- Processing and fulfilling your orders and sending order confirmations
- Providing customer support and responding to your enquiries
- Personalising your shopping experience and product recommendations
- Sending transactional emails such as order updates and shipping notifications
- Improving our website, AI assistant, and product catalogue
- Preventing fraud and maintaining the security of our platform
- Complying with legal obligations
Circuitra AI Assistant
Circuitra AI is our intelligent electronics shopping assistant powered by AI technology through our automation infrastructure. When you use Circuitra AI, here is how your data is handled:
- Conversations are sent to our n8n automation server to generate responses
- Your last 20 messages are stored in your WordPress account to provide conversation memory
- Messages are forwarded to an AI language model to generate helpful responses
- Project checklists generated by the AI are stored locally in your browser and are never stored on our servers
You can clear your AI conversation history at any time by contacting us at support@circuitryheaven.com or clearing your browser’s local storage.
Google Sheets Integration
Circuitry Heaven offers an optional Google Sheets integration that allows you to save your project checklists directly to your own Google account. This feature is entirely optional and opt-in.
How it works
- When you choose to connect Google Sheets, you will be directed to Google’s own authentication screen
- You grant permission directly to your Google account — Circuitry Heaven never sees your Google password or login credentials
- Your checklist data is written directly from your browser to your own Google Spreadsheet
- Circuitry Heaven’s servers are never involved in this data transfer
- We only request the minimum permissions needed: access to create and edit spreadsheets in your Google Drive
You can revoke this access at any time by visiting your Google Account permissions page and removing Circuitry Heaven.
WooCommerce & Orders
Our store is powered by WooCommerce. When you make a purchase, the following data is collected and retained for legal and operational purposes:
- Order details including items purchased, quantities, and prices
- Billing and shipping addresses
- Payment confirmation references (we do not store full card numbers)
- Order history linked to your account for tracking and support
Order data is retained for a minimum of seven years in compliance with financial record-keeping requirements. Payment processing is handled by our payment gateway providers who maintain their own security standards and privacy policies.
Cookies & Local Storage
We use cookies and browser local storage to improve your experience on our site.
Essential cookies
- Session cookies to keep you logged in during your visit
- Shopping cart cookies to remember your cart contents
- Security cookies to protect against cross-site request forgery
Local storage
- Your project checklists are saved in your browser’s local storage so they persist between visits without using our servers
- Your Google Sheets spreadsheet ID is stored locally so you don’t need to reconnect each time
- UI preferences such as sidebar state are stored locally
Third-Party Services
Circuitry Heaven uses the following third-party services to operate our platform. Each has their own privacy policy which we encourage you to review:
- Google APIs — for optional Google Sheets integration. Governed by Google’s Privacy Policy
- Hugging Face — AI language model provider used to power Circuitra AI responses
- n8n — our automation platform hosted on our own server at automation.circuitryheaven.com
- WooCommerce — our e-commerce platform built on WordPress
- Payment processors — handle payment transactions under their own PCI-compliant security standards
- Google Fonts — typography loaded from Google’s servers which may log your IP address
We carefully select third-party services and only share the minimum data necessary for each service to function.
Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect it.
- All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
- Passwords are hashed and never stored in plain text
- Our servers are protected by firewalls and access controls
- We regularly update our software and security practices
- Payment data is handled by PCI-compliant payment processors and never stored on our servers
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. In the unlikely event of a data breach that affects your personal data, we will notify you as required by applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data, subject to legal retention requirements
- Portability — request your data in a machine-readable format
- Objection — object to certain types of processing of your data
- Withdrawal of consent — withdraw consent for optional features such as Google Sheets integration at any time
To exercise any of these rights, please contact us at support@circuitryheaven.com. We will respond to all requests within 30 days.
Children’s Privacy
Circuitry Heaven is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@circuitryheaven.com and we will take steps to delete that information promptly.
Users between 13 and 18 years of age should use our platform only with the involvement and consent of a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes we will update the “Last updated” date at the top of this page.
For significant changes we will notify registered users by email or by displaying a prominent notice on our website before the changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch. We aim to respond to all privacy-related enquiries within 5 business days.